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Conditions of Purchase From Undergroundgemco

  • You agree to purchase an item/s on the following conditions.

  • Item/s are to be paid in full prior to shipping.

  • Any defects , faults , errors, issues must be advised within 48 hours of receiving / returned within 7 days.

  • An email is the best way to contact us with any problem or issue.

  • We do not offer refunds but we do however provide credit notes.

  • Please choose your items carefully. Items may differ due to the environment/lightning under which photography/video were taken. All video filmed during daylight hours.

  • We are fully transparent when describing items.

  • Any customs duty / taxes are to be paid by the buyer in their country.

  • Postage/shipping will be added pending on location. TBC.

  • Should you be returning an item(s) it is the buyers' responsibility for postage/shipping charges.

  • Sale items cannot be returned or credited, as it has been stated that they are discounted items .

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